Terms of Use

The terms "ZXQ Enterprises, LLC", “ZXQ Vineyards and Winery”, “ZXQ”, “we”, and “us” all refer to the owner of the website; “you” refers to the user or viewer.

WEBSITE CONTENT

All website content including the logos and design elements, images, photos, and text are the intellectual property of ZXQ Enterprises, LLC.  While every effort has been made to ensure the accuracy of any information shared on the website, we provide no guarantee or warranty as to the accuracy, applicability, or suitability of this information for anything other than general information of users.  Your use of any information on this website is at your own risk.  We have no responsibility for the content of any external websites that may be linked from this website.

PRIVACY

ZXQ Enterprises, LLC respects your privacy. We will only collect, store, and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We will not share your personal data outside ZXQ Enterprises, LLC without your consent, except as required by law or to protect ZXQ Enterprises, LLC, its customers, or the public, and then only with partners who share our commitment to protecting your privacy and data. At any time, you may contact us with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

SECURITY

Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) protocol is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card numbers, name, and address, so that it cannot be read over the internet.

CREDIT CARD REFUNDS

ZXQ Enterprises, LLC processes refunds to the credit card used at time of purchase upon receiving your returned purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

RETURNS

ZXQ Enterprises, LLC guarantees the quality of all our wines and merchandise. Your satisfaction is our priority. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for assistance at info@ZXQVineyards.com.  Our guarantee is void if you request shipment of wine despite a temperature-based shipping hold.  (In such cases, please contact the winery to explore overnight shipping options to have the best chance for successful delivery.)

DELIVERY POLICIES

You must be 21 years or older to buy wine. By placing your order, you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. The willful misrepresentation of your age or the age of the recipient is a crime in most states. We are committed to your complete satisfaction. If you are ever unhappy with your order or somehow your wine shipment has become damaged, please email us at info@ZXQvineyards.com or call (619) 736-3230. In the event of extreme temperatures your shipment may be delayed to protect it from heat/cold damage.

Thank you for your interest in our products,

ZXQ Enterprises, LLC